Aug. 2, 2023
Thank you for using SilentLog.
Please take the following measures to avoid the situation where you cannot record.
- DO NOT force quit the app
- Forcibly quitting the app stops background location information acquisition
- The app's request to "acquire location information by moving the base station" will also be disabled
- Please launch the app as often as possible every 1-2 days
- Apps that are not started will be judged as "unnecessary apps" by the OS and will not be started
- iOS will be investigated by us
- For Android, you can avoid this by turning off "Remove permissions when app is unused"
- Please select "always" in the alert asking about "location authority" of the OS that sometimes appears
- iOS only
- It appears unexpectedly, so you may not have tapped "Always".
- If an alert is displayed, please check the permissions just in case.
- Recheck permissions, reinstall
- If the situation is still not improved, please recheck the permissions and reinstall
That’s it.
Thank you.